Shipping Policy

This Shipping Policy outlines how orders are processed, shipped, and delivered by Fu Jincai LTD. Please read it carefully before placing an order.

Order Processing Time

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons or promotions, processing times may be slightly extended.

Shipping Destinations

We offer international shipping to most countries worldwide.
If your location is not supported, you will be notified during checkout.

Shipping Time

Estimated delivery times may vary depending on destination and local customs:

• Standard International Shipping: 7–15 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, weather conditions, or local carrier delays.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and order details.

• Any applicable shipping charges will be clearly displayed before payment is completed.

Tracking Information

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

• Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties & Taxes

• International orders may be subject to customs duties, import taxes, or other fees.

• These charges are determined by your local customs authority and are the responsibility of the customer.

• Fu Jincai LTD is not responsible for delays caused by customs clearance.

Incorrect Address

• Please ensure your shipping address is accurate and complete at checkout.

• We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

• If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Lost or Delayed Packages

• If your order has not arrived within the estimated delivery timeframe, please contact us.

• We will assist you in tracking the shipment and resolving the issue with the carrier.

• In rare cases of confirmed lost packages, we will work with you to provide a suitable solution.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Company Name: Fu Jincai LTD
Email: Shabbir@fujincai.top
Phone: +44 7521860298

We aim to respond within 24–48 business hours.